Privacy Policy

    This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use the Wayno mobile application ("App") available on the App Store. By installing, accessing, or using the App, you agree to the terms and practices described in this Privacy Policy.

    1. Information We Collect

    1.1 Personal Information:
    We may collect certain personal information that you voluntarily provide to us when you use the App. This may include:

    • Contact information (such as your name, email address, and phone number).
    • User profile information (such as your username and profile picture).
    • Payment information (such as credit card details) if you choose to make in-app purchases.

    1.2 Device Information:
    We may collect certain information about your device, including:

    • Device type and model.
    • Operating system and version.
    • Unique device identifiers.
    • Mobile network information.

    1.3 Usage Information:
    We may collect information about your use of the App, including:

    • App features and content accessed.
    • App settings and preferences.
    • Log files and analytics data.
    • Crash reports and error logs.

    2. How We Use Your Information

    2.1 Providing Services:
    We may use your personal information to provide and improve our services, including:

    • Enabling you to create and maintain a user account.
    • Processing and fulfilling your in-app purchases.
    • Sending you important updates and notifications related to the App.

    2.2 Analytics and Personalization:
    We may use your information to analyze user behavior and preferences to enhance and personalize your experience with the App, including:

    • Analyzing usage patterns and trends.
    • Customizing content and features based on your preferences.
    • Conducting research and development to improve the App.

    2.3 Communication:
    We may use your contact information to communicate with you, including:

    • Responding to your inquiries, requests, or feedback.
    • Sending you administrative or account-related information.
    • Notifying you about updates, promotions, and new features (you can opt-out of marketing communications).

    2.4 Legal Compliance and Protection:
    We may use your information to comply with applicable laws and regulations, enforce our terms of service, and protect the rights, safety, and security of our users and the App.

    3. Information Sharing and Disclosure

    3.1 Third-Party Service Providers:
    We may share your personal information with trusted third-party service providers who help us in operating, analyzing, and improving the App. These service providers are obligated to handle your information securely and use it solely for the purposes outlined in this Privacy Policy.
    3.2 Legal Requirements:
    We may disclose your information if required to do so by law, regulation, or legal process, or in response to a valid request by law enforcement or government authorities.
    3.3 Business Transfers:
    If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to this Privacy Policy.

    1. Data Security

    We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

           2. Data Retention

    We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period

    3.4 How to Delete Your Account
    At Wayno, we provide you with the option to delete your account using our mobile application. Please note that if you have any pending transactions or outstanding amounts due, you will not be able to delete your account. Please complete all pending transactions and/or payments to delete your account. To delete your  account using our mobile application,

    Please follow these steps:

    Open the Wayno mobile app on your device.
    Click on 'Accounts' menu, typically found in Home Page
    Click on 'Delete Account'
    Follow the on-screen instructions to confirm and complete the deletion process.
    Please note that deleting your account will also delete your personal data, however, we may be required to retain some of your information if we process it as part of our legal obligations, or in pursuit of our own (or a third party’s legitimate interests) such as the assertion of, or defense against, legal claims, preventing fraud or protecting ourselves or others against abusive behavior. Once your data is deleted from the mobile app, it will be permanently removed from our systems and cannot be recovered. If you have any questions, please contact our customer support.